Privacy policy

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Use of an SSL certificate

All communication that takes place in the store is secured with an SSL certificate

Storage of access data in server log files

You can visit our website without providing any personal data. We only store access data in so-called server log files, such as the name of the requested file, the date and time of access, the amount of data transferred and the requesting provider. This data is evaluated exclusively to ensure the trouble-free operation of the site and to improve our offer and does not allow us to draw any conclusions about your person.

Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and your inquiries. After completion of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

VIITA Holding GmbH

Johann Roithner-Strasse 131

A-4050 Traun / Austria

Tel: +43 7229 / 2 30 30 12

Email: office@vital-onlineshop.com

Data transfer for the fulfillment of the contract

For the fulfillment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. To process payments, we pass on the necessary payment data to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.

Data use when registering for the email newsletter

If you subscribe to our newsletter, we will use the data required for this or separately provided by you to send you our email newsletter on a regular basis. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter

Use of data for email advertising without newsletter registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for products similar to those you have already purchased from our range and that of our subsidiaries by email. You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

Use of cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on our website. These are small text files that are stored on your end device and save certain settings and data for exchange with our system via your browser. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). Cookies do not contain any personal data and therefore cannot be assigned to a user. Based on cookie technology, we only receive anonymized information, for example about which websites you visited our website from, which pages were viewed on our website, etc. Please note that certain cookies are already set as soon as you enter our website. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general (detailed information on the setting options of your browser can be found below). However, if you do not accept cookies, the functionality of our website may be restricted.

Below you will find information about the cookies we use and the setting options for your browser. What types of cookies are used

 

1. necessary cookies: These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log in to the customer area or place something in the shopping cart.

2. analytical / performance cookies: These cookies enable us to collect anonymized data about the usage behavior of our visitors. This data is then analyzed by us, for example to improve the functionality of the website and to show you interesting offers.

3. functional cookies: These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertisements")

4. targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to tailor our website and the advertising you see to your interests.

5. third-party cookies: These cookies from some of our advertising partners help to make our website more interesting for you. Cookies from partner companies are therefore also stored on your hard disk when you visit our website. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in some cases even after several years. The cookies of our partner companies do not contain any personal data either. Data is only collected under a user ID pseudonym. This pseudonymous data is not merged with your personal data at any time.

The following list shows the cookies we use:

 

  • _dc_gtm_, _ga, _gali, _gat and _git: these are Google Tag Manager, Google AdWords and Google Analytics cookies. These allow us to use remarketing (to show you advertisements if you have been on our website and visit another website in the Google advertising network), to obtain information on ad impressions and ad services associated with our website and to obtain reports on demographic characteristics and interests (age cohort, gender, interests).
  • _icl_current_language: saves your selected language.
  • fr: By using the service of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA), statistical data is collected by calling up the Facebook conversion pixel, which can be used to record the success of a Facebook ad. In addition, anonymous data about your usage behavior is collected on the website in order to create usage-based online advertising for you. As a user, you benefit from personalized advertising on other websites. Here you can access the privacy policy of Facebook Inc: www.facebook. com/about/privacy If you are logged in to Facebook, you can object to the use of the conversion pixel at the following link: https://www.facebook.com/settings?tab=ads

Essential cookies

Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly

.
Name Description declared as
_ab Used in connection with access to admin. Essential
_secure_session_id Used in connection with navigation through a storefront. Essential
__cfduid The _cfduid cookie helps Cloudflare detect malicious visitors to our Customers' websites and minimizes blocking legitimate users. Essential
Cart Used in connection with shopping cart. Essential
cart Used in connection with shopping cart. Essential
cart_sig Used in connection with checkout. Essential
cart_ts Used in connection with checkout. Essential
checkout_token Used in connection with checkout. Essential
Secret Used in connection with checkout. Essential
secure_customer_sig Used in connection with customer login. Essential
storefront_digest Used in connection with customer login. Essential
_shopify_u Used to facilitate updating customer account information. Essential
XSRF-TOKEN Used in connection with GDPR legal Cookie. Essential
gdpr_legal_cookie_session Used in connection with GDPR legal Cookie. Essential
_bc_c_set Used in connection with GDPR legal Cookie. Essential
_tracking_consent For Shopify User Consent Tracking. Essential

Statistical and marketing cookies

Statistical cookies help store owners understand how customers interact with websites by collecting and reporting information anonymously. Marketing cookies are used to track visitors across websites. The aim is to serve ads that are relevant and engaging to the individual user and therefore more valuable to third-party advertisers.

Name Description declared as
_orig_referrer Used in connection with shopping cart. Marketing & Analytics
_landing_page Track landing pages. Marketing & Analytics
_s Shopify analytics. Marketing & Analytics
_shopify_fs Shopify analytics. Marketing & Analytics
_shopify_s Shopify analytics. Marketing & Analytics
_shopify_y Shopify analytics. Marketing & Analytics
_y Shopify analytics. Marketing & Analytics
_shopify_sa_p Shopify analytics relating to marketing & referrals. Marketing & Analytics
_shopify_sa_t Shopify analytics relating to marketing & referrals. Marketing & Analytics
_shopify_uniq Shopify analytics. Marketing & Analytics
_shopify_visit Shopify analytics. Marketing & Analytics
tracked_start_checkout Shopify analytics relating to checkout. Marketing & Analytics
ki_r Shopify analytics. Marketing & Analytics
ki_t Shopify analytics. Marketing & Analytics
ab_test_* Shopify analytics. Marketing & Analytics

 

How can I configure my browser's cookie settings? Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after placing an order.

This serves to safeguard our legitimate interests in the optimal marketing of our offer, which predominate in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is not analyzed and is automatically overwritten no later than seven days after the end of your visit to the site.

Further personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. In this case, the contractual agreement concluded between you and Trusted Shops applies.

 

Use of Google Analytics for web analysis

This website uses Google Analytics, a web analytics service provided by Google Inc (www.google.de). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you must click the link again.

Right to information and contact option

You have a right to free information about the personal data we have stored about you and, if necessary, a right to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Use of overheat

This website uses overheat.de, a web analysis tool from the company "overheat UG (haftungsbeschränkt)" based in Haus Alsbach 2, 51766 Engelskirchen, Germany. It is used to anonymously record the interactions of randomly selected individual visitors with the website. This creates a log of, for example, mouse movements and clicks with the aim of identifying potential improvements to the respective website. In addition, information on the operating system, browser, incoming and outgoing links, geographical origin, resolution and type of device are analyzed for statistical purposes. This information is not personal and is not passed on to third parties by overheat.de. If you do not wish to be recorded, you can deactivate this on all websites that use overheat by setting the DoNotTrack header in your browser. You can find information on this on the following page: http://overheat.de/opt-out.html